FAQ
Orders & Shipping
How long until my order ships?+
Orders are processed within 1–2 business days. You'll receive a confirmation email when your order is placed and a shipping notification with tracking when it leaves our warehouse.
Where do you ship?+
We ship to the United States and Canada. See our Shipping page for rates and delivery estimates.
How do I track my order?+
Use the link in your shipping email, visit Track Order with your email and order number, or sign in to My Account.
Returns
What is your return policy?+
Unworn apparel and unused gear may be returned within 30 days of delivery. Decks must be unused in original packaging. See Returns for full details or contact us to start a return.
Products
Are your skateboards complete or deck-only?+
Product listings specify whether an item is a deck, complete, or accessory. Check the product description and variant options on each product page.
Account
Do I need an account to order?+
No — guest checkout is available. Creating an account lets you view order history, save addresses, and keep a favorites list.
Still need help?
Contact us at info@opncskateco.com — we respond within 1–2 business days.